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Download area

In this section you will find further information on the social platform and connection as downloadable documents.

Are you interested in reusing the social platform? Get in touch with your contact person!

Further information for download

Übersicht der Klickdummies.pdf - PDF, 227.54 KBAnbindungsleitfaden.pdf - PDF, 6.89 MB

Further information on the connection

Information Page for Government Agencies

Government agencies can find information here about the objectives of the social platform, options for integration and reuse in accordance with the EfA regulations, and the relevant points of contact.

Subsequent use & costs

This page explains the legal and technical background as well as the costs of connecting to the social platform.

Interfaces & connection

General information on the connection, the possible connection variants and the process from the expressed interest in subsequent use to the actual connection.

Click-through prototypes of application flows

Click-dummies are an easy way to get a sense of the application processes on the social platform.

References

Experience reports from managers at other authorities who have decided to connect to the social platform.

Data protection

Information on data protection on the social platform.

Contact us

Technical questions
0211 837-1955
Monday to Friday 8 a.m. - 6 p.m
Contact for questions about benefits: Your responsible office. You can find this on the application pages if you enter your zip code.

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Please give us feedback so that we can improve the social platform for you.

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Frequently used applications

  • Citizen's benefit
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  • Housing benefit
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Consulting services

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  • Advice center finder

Further topics

  • Frequently asked questions
  • Information on the Single Digital Gateway
  • For municipalities, authorities and offices
  • Information Page for Counseling Centers
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The social platform is a joint state online service. It was implemented under the leadership of the Ministry of Labor, Health and Social Affairs of the State of North Rhine-Westphalia in cooperation with the Federal Ministry of Labor and Social Affairs. All translations were created automatically. The translations have not been legally reviewed and are provided for convenience only. German is the official language.
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