Advice centers can find information on the social platform regarding advice services, options for connecting to and using the advice functionalities and the relevant contact persons here.
The social platform offers counseling centers the following options:
The social platform offers citizens and relatives comprehensive information on the following topics
Those affected can use the information to assess their behavior. It also provides a transparent overview of the help available.
The advice center finderfunction is prominently placed on the site .
The counseling center finder was initially filled with a data set of almost 3000 counseling centers throughout Germany. The aim is to enable those affected throughout Germany to find advice centers near them for on-site advice.
Users can narrow down their search using various search filters .
After registering once, you can use the so-called self-service area to maintain your presence on the social platform yourself and, for example, change data, add opening hours or adjust links. The service is free of charge and is available to all recognized advice centres.
In our support area, advice centers will find manuals on how to use the services of the social platform. You can also use these to get an overview of the functions offered.
There are many social services and offers of help in Germany. The social platform is a website that bundles all information in one place and provides orientation . Regardless of whether users are looking for information or advice or want to submit applications directly online - the social platform fits in with modern digital life and makes it easier for them to get help.
Legal basis
The Online Access Act (OZG) obliges federal, state and local authorities to offer their administrative services to citizens digitally. The state of North Rhine-Westphalia is implementing this task with the social platform.
The platform is being developed according to the "One for All" principle (EfA). This means that other federal states can also use the platform and thus save time and money for their own digital developments.
The social platform brings users together with local authorities and advice centers - intuitively and innovatively.
If you are interested in connecting to Self-Service for the advice center finder, please get in touch with the contact person responsible for the social platformin your federal state. You can find them in the list linked here: