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Manuals & instructions

Here, advice centers can find relevant information to download as well as video tutorials (available soon) on the functionalities.

Are you interested in reusing the social platform?

Register with the person responsible for implementation in your federal state!

CONTACT

Self-service manuals

Handbuch Self-Service: Beratungsstellenadministrator - PDF, 1.29 MBHandbuch Self-Service: Organisations-Administrator - PDF, 1.73 MBHandbuch Self-Service: Systemadministrator - PDF, 2.48 MB

Further information

Information page for advice centers

Advice centers can find information on the social platform regarding advice services, options for connecting to and using the advice functionalities and the relevant contact persons here.

Connection to the consulting functionalities

On this page, advice centers can find information on how to connect to the various advice functionalities.

Costs & legal basis

This page explains the legal background and costs of connecting to the social platform.

Contact us

Technical questions
0211 837-1955
Monday to Friday 8 a.m. - 6 p.m
Contact for questions about benefits: Your responsible office. You can find this on the application pages if you enter your zip code.

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