Manuals & instructions

Here, advice centers can find relevant information to download as well as video tutorials (available soon) on the functionalities.

Are you interested in reusing the social platform?

Register with the person responsible for implementation in your federal state!

CONTACT

Flyer "The advisory functionalities of the social platform"

Flyer: Die Beratungsfunktionalitäten der Sozialplattform - PDF, 838.90 KB

Instructions in video format (available soon)

Self-service manuals (German only)

Handbuch Self-Service: Beratungsstellenadministrator - PDF, 1.29 MBHandbuch Self-Service: Organisations-Administrator - PDF, 1.73 MBHandbuch Self-Service: Systemadministrator - PDF, 2.48 MB

Manuals for online advice (German only)

Handbuch Online-Beratung: Admin-Konsole - PDF, 4.15 MBHandbuch Online-Beratung: Berater - PDF, 3.64 MB

Manuals for online appointment booking (German only)

Handbuch Online-Terminbuchungssoftware: Dienststellen-Administrator - PDF, 2.11 MBHandbuch Online-Terminbuchungssoftware: Globaler Administrator - PDF, 2.42 MBHandbuch Online-Terminbuchungssoftware: Gruppenleiter - PDF, 1.94 MBHandbuch Online-Terminbuchungssoftware: Sachbearbeiter - PDF, 1.69 MB

Weitere Informationen

Информационная страница для консультационных центров

Консультационные центры могут найти на социальной платформе информацию об услугах консультирования, вариантах подключения и использования функций консультирования, а также соответствующих контактных лицах здесь.

Connection to the consulting functionalities

On this page, advice centers can find information on how to connect to the various advice functionalities.

Costs & legal basis

This page explains the legal background and costs of connecting to the social platform.