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Instruction videos for advice centers

On this page, advice centers can find instructions in video format on topics such as logging in, authentication, settings and advice.

Table of contents

  1. Log in & reset password
  2. 2-factor authentication
  3. accept first request
  4. write a message and end the consultation
  5. Teamberatung
  6. Mein Profil: General & my activities
  7. Settings & notifications
  8. Video advice
  9. Advisory-center-administrators








Further information

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Information page for advice centers

Counseling centers can find information on the social platform regarding the counseling services, options for connecting and reusing the counseling functionalities and the relevant contact persons here.

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Connection to the consulting functionalities

On this page, advice centers can find information on how to connect to the various advice functionalities.

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Costs & legal basis

This page explains the legal background and costs of connecting to the social platform.

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Manuals & instructions

Here, advice centers can find relevant information to download as well as video tutorials (available soon) on the functionalities.

Contact Us

Technical questions
0211 837-1955
Monday to Friday 8:00 a.m. - 6:00 p.m.
Using this hotline does not incur additional costs.

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