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Instruction videos for advice center admins

This page is aimed at administrators (admins for short) of advice centers. Here you will find instructions on the functions of the administration console in video format.

Table of contents

  1. Log in & reset password
  2. Roles
  3. System settings
  4. Client settings
  5. Manage client administrators
  6. Topics
  7. Statistics & Profile
  8. Administrators & Advice Centers: Managing Administrators
  9. Advisory Services









Further information

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Information page for advice centers

Counseling centers can find information on the social platform regarding the counseling services, options for connecting and reusing the counseling functionalities and the relevant contact persons here.

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Connection to the consulting functionalities

On this page, advice centers can find information on how to connect to the various advice functionalities.

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Costs & legal basis

This page explains the legal background and costs of connecting to the social platform.

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Manuals & instructions

Here, advice centers can find relevant information to download as well as video tutorials (available soon) on the functionalities.

Contact Us

Technical questions
0211 837-1955
Monday to Friday 8:00 a.m. - 6:00 p.m.
Using this hotline does not incur additional costs.

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