Digital Application Assistant

Step 1

Digital Application Assistant: Find the relevant authority & submit an application

Use our wizard to find the right authority in just a few steps and submit your application straight away.

Please start by entering your place of residence so that we can show you the relevant information, application forms, your relevant authority and the applicable data protection regulations. We will then ask you four short questions to help us find the right authority for you.

In which town or parish do you live?

Digital Application Assistant: Find the relevant authority & submit an application

Based on your answers, we can show you the relevant authority for your application and you can submit it straight away.

To find the right department, we need a little more information.

Note on the application

Important: The application for payment of rent arrears on this page is exclusively for recipients of benefits according to SGB II (via the Jobcenter).

If you receive benefits under SGB XII (via the social welfare office) and would like to apply for the assumption of rent arrears, please use the application page provided for this purpose.

You can find more information on the assumption of rent arrears in general on the benefits page for the assumption of rent arrears.

The online application - simply explained

Note on data storage

With your user account, you have the option of saving your application at any time and continuing at a later date. However, please note that your entries will only be saved for a period of 24 hours. Once this period has expired, you will have to start the application process again.

Privacy policy

You can find information on the processing of your personal data in the privacy policy for the takeover of rent arrears.

Short and sweet

If you have rent arrears and cannot pay them back on your own, the Jobcenter can take over your rent arrears under certain conditions.

The assumption of rent arrears is intended to protect you from losing your home. You can apply for this support in writing or online. It is usually paid to you as a loan.

Do I have a claim?

Whether a person is entitled to receive rent arrears is always decided individually by the Jobcenter after examining the specific case. You can submit an application if you have rent arrears and are therefore facing termination or eviction proceedings.

There is no legal entitlement to the benefit.

Required documents

The following documents are required for the application:

  • Application for takeover of rent arrears
  • Current statement of claim/rent account statement
  • Notice of default/notice of termination/action for eviction
  • Lease agreement or other proof of rent payable, rent certificate if applicable
  • Service charge statement

Deadlines

There are no deadlines to be observed for the application to take over rent arrears.

That's how long it takes

If you have submitted all the necessary documents to the Jobcenter on site or online, it may take several weeks before you receive a response.

These costs arise

There are no costs for you for the application to take over rent arrears.