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Mediensucht

Net-Piloten

How to reach us

50825 Köln, Maarweg 149-161

Contact Us

Technical questions

0211 837-1955

Monday to Friday 8:00 a.m. - 6:00 p.m.

Using this hotline does not incur additional costs.

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Service Areas
Unemployment & Job Search
Social & Basic Welfare
Housing
School, Studies, Vocational Training
Services for Families
Migration & Asylum
Age & retirement
Health & Care
Find Social Benefits

Frequently used Forms
Citizen's Benefit
Cost-Of-Living Assistance
Basic Welfare for the Elderly and People with Reduced Earnings Capacity
Housing Benefit
Social Housing Eligibility Certificate (WBS)

Consulting Services
Debt Counselling
Addiction Counselling
Emergency Housing Aid
Counselling for Family and Friends
Advice Finder

Other Topics
Frequently Asked Questions
Declaration on accessibility
Information on the Single Digital Gateway
For municipalities, authorities and offices
Information page for advice centers

The Sozialplattform is a project of the federal and state governments. The Sozialplattform is implemented under the leadership of the Ministry of Labor, Health and Social Affairs of the State of North Rhine-Westphalia in cooperation with the Federal Ministry of Labor and Social Affairs. All translations were created automatically. German is the official language.

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