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Wohnungsnothilfe

Kältehilfe

How to contact us

10557 Berlin, Lehrter Straße 68

Contact us

Technical questions

0211 837-1955

Monday to Friday 8 a.m. - 6 p.m

Contact for questions about benefits: Your responsible office. You can find this on the application pages if you enter your zip code.

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Service areas

Unemployment & job search
Social assistance & basic security
Living
School, studies, training
Services for families
Migration & Asylum
Age & retirement
Health & Care
Find social benefits

Frequently used applications

Citizen's benefit
Cost-of-living assistance
Basic welfare for the elderly and people with reduced earnings capacity
Housing benefit
Certificate of eligibility for housing

Consulting services

Debt counseling
Addiction counseling
Emergency housing assistance
Advice for relatives
Advice center finder

Further topics

Frequently asked questions
Information on the Single Digital Gateway
For municipalities, authorities and offices
Information Page for Counseling Centers

The social platform is a joint state online service. It was implemented under the leadership of the Ministry of Labor, Health and Social Affairs of the State of North Rhine-Westphalia in cooperation with the Federal Ministry of Labor and Social Affairs. All translations were created automatically. The translations have not been legally reviewed and are provided for convenience only. German is the official language.

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Accessibility Statement