Benefits under the Asylum Seekers Benefits Act can be applied for informally. Arrange a personal appointment for advice with your responsible office. Please take all the necessary documents with you to the appointment.
This is how the application for benefits under the Asylum Seekers Benefits Act works:
- You submit the application to your local competent office or directly here via the online portal.
- You submit the required documents.
- The competent authority checks your application and calculates your needs.
- The competent authority decides on your application and informs you of the result. You will receive a corresponding notification from your competent authority.
- If your application is approved, you will receive a notice of approval; if it is rejected, you will receive a notice of rejection.
- In both cases, the notification will contain the reasons for the decision. It also contains information about the possibility of appealing against the decision. It also contains information on the deadline within which you can lodge an appeal.
- The approval notice contains the amount of the benefit to be paid and the start date for payment. From the date stated, the benefits to which you are entitled will generally be made available to you by the competent institution at the beginning of the month. Payment may vary depending on the individual case, for example by bank transfer, cash payment, payment order for offsetting, cash card, cashier's check or vouchers.
- For healthcare benefits: Depending on your competent authority, you will receive either a treatment certificate or an electronic health card.
- Treatment certificate: You present the treatment certificate to your doctor within the deadline and receive treatment. If you require further healthcare services, you will usually have to submit a new application. You can obtain further information on benefits and the treatment certificate from your health insurance provider.
- Electronic health card: You present the health card to your doctor and receive treatment. If you need health services again, you can visit the doctor directly and do not need a new application.
Please note: You are obliged to inform your competent authority immediately of any changes in your personal and financial circumstances.
The processing time depends on the specifics of the individual case.